“Don't box yourself in”: rebuilding a newsletter system across Wix, Brevo and Google Sheets
Three weeks ago, I joined a nonprofit as an Operations Coordinator
What actually happened when we built the IDA newsletter
Most operations don't break loudly: recovering a journal system with no handover
Ever sent out emails and noticed no responses coming in?
I onboarded a volunteer before HR finished the paperwork
A broken hiring pipeline isn't always a people problem
Rethinking how people find information across 13 committee pages
Most campaign pages don't fail because of bad design
