A recent conversation with Tue Ingemann Paarup pushed me to rethink how I approach communication systems. Not the visuals. Not the messaging. The access. While working on the newsletter and site structure for the Infectious Disease Alliance, one issue kept showing up: Information existed. But finding it felt like work. So instead of adding more pages, I started restructuring how access works behind the scenes: Connecting 13 committee pages to one shared system Designing a single “dial-in directory” as a central access point Making updates flow across both newsletter and site from one place It’s still in progress. But the shift is already visible: From scattered updates across documents To one place people can rely on In global, multi-stakeholder environments, this matters more than design. Because when access isn’t clear, coordination slows down—even when the work is strong. Still building this out. But the goal is simple: Make the work easier to find so the work itself can move faster Curious how others are thinking about this— How are you reducing friction in your communication systems? #GlobalHealth #OperationalThinking #Communications #SystemsDesign #BuildInPublic